Why are phishing attacks becoming so hard to spot even for tech-savvy employees lately?

All answers to this question.

The game changed in 2024 because of Generative AI. Hackers no longer leave typos or bad grammar in their lures. I’ve started implementing "Phishing Simulations" that specifically use AI-style templates to test our staff. The key is to move beyond "don't click links" and teach them to verify the intent of the request. If the CEO asks for an urgent wire transfer or gift cards via email, the policy must be to verify via a secondary channel like a quick phone call or a separate Slack message.

   Answered 2025-11-12 by Melissa Bryant

Melissa, regarding those secondary channels, do you think using "Safe Words" or internal codes for financial transactions is a bit over the top for a mid-sized business?

   Answered 2025-11-14 by Steven Cook

• It might sound like a spy movie, Steven, but "Out-of-Band" verification is a standard best practice now. A simple "Trust Code" for any transaction over a certain dollar amount can prevent a six-figure loss. It’s a low-tech solution to a very high-tech problem.

     Commented 2025-11-15 by Melissa Bryant

We use email filtering tools that tag any message coming from an external domain with a bright red "EXTERNAL" banner. It sounds simple, but it really stops people from clicking.

   Answered 2025-11-16 by Jason Scott

• That banner is a lifesaver, Jason. It provides that split-second moment of hesitation that is often the only thing standing between an employee and a malicious link.

     Commented 2025-11-17 by Karen Walker